Standard Refund Policy: Effective January 3-29th: Merchandise is returnable within 14 days of purchase with original receipt and in its original condition. Effective January 30, 2017 – Textbooks for the Winter term are a FINAL SALE.
All items must come with a sales receipt and in resalable (original) condition. Exceptions to the policy include: Access codes, Special orders, Opened items/packages, Sale items, computer hardware, prepaid gift cards, and items that cannot be returned for health reasons (including lab supplies, swimwear, under garments and headphones).
Merchandise is refundable within 14 days of purchase, with a sales receipt and in resalable (original) condition*.
Computer software: Unopened - may be returned for refund or exchange within 14 days of purchase, with receipt; opened - may be exchanged for the same item within 14 days, with receipt. Please check your computer system or printer requirements before opening merchandise.
*Exceptions: No refunds on rental books; special orders; computer products; CDs, opened packages including custom course materials, access codes, headphones, sale items (final sale), medical equipment, lab coats, dissecting kits, safety eyewear/goggles, gift cards, umbrellas, food, drinks, underwear, magazines and swimwear.